Your Quality Concern Has Been Submitted

Thank you for taking the time to complete this form. We will be submitting a quality report with your comments to our production team. Feedback from customers such as yourself is valuable and helps us maintain our high standard of quality. We will be in contact with you once our quality review is complete.

Sincerely,
Customer Service
Bothwell Cheese

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Comments

  • Annie Bairos says:

    Why do you have a 1-800 customer service number when they tell you they cannot help you for quality issues and advise you to contact them through the online form. Very upsetting and redundant.

  • Donnalyn says:

    I meant to send that email and pictures a week ago, but just realized they didn’t send. I was away from home at the time, so I guess there was no wifi at the time.
    D. Preun

  • Brendan says:

    Your cheese has been typically superb. Please do not allow its quality to slip now!

  • Shelley Robson says:

    I already submitted this earlier, why do I have to do this TWICE!,
    TOO MANY CHEESE CRUMBLES IN THE PRODUCT. I SHOULDN’T NEED A SPOON TO EAT THIS.

  • Marshall and Nina Everaert says:

    I originally sent a complaint to you via your website a week ago but have hot yet heard back,
    Would you rather I contact Costco directly regarding this problem?

    When looking at the comments below it looks like other people are also complaining that the cheese is too crumbly.

  • Richard Hirtle says:

    please keep making your great old cheddar cheese and shipping it to nova scotia it is the best cheese i have ever tasted. thanks

  • Kristina Hacault says:

    Received bad customer experience today. Came in with some cheese that went bad before best before date was told because the product was open she couldn’t do anything.

  • Donna Mansfield says:

    I submitted a concern about the amount of crumbs in the packages of Squeakers. I would appreciate receiving a reply to the message on the form.
    Thank you.